Shipping
We offer shipping to the United States and Canada, including free shipping on orders over $150. Local shoppers can request in-store pickup for online orders.
Returns
Returns accepted with prior factory approval only. NO returns will be accepted after ten days of receipt of shipment. If you need to make a return, please email us or call us at 1-540-297-7524 to receive your Return Authorization Number. Returns will be credited for pottery only, not freight.
Damaged Products
If your pottery arrives damaged, save breakage and packing materials and email us or call us at 1-540-297-7524. We will send out an immediate replacement to you.
Out of Stock
We usually ship in-stock items within three days of receipt of the order. If the item is out of stock, we will email you with the estimated date it will be ready to ship.
Learn How We Make it!
Take a look behind the scenes to see how we craft our ceramics here.
A Bit About Us
We’re makers at heart and create products that are both beautiful and functional. With a great love for the outdoors, we incorporate nature into our designs and protect the Earth through sustainable practices. Learn more here.
Clays and Glazes
All of our clays and glazes are custom formulas and mixed on-site using raw materials from North American ceramic suppliers. Everything is non-toxic and safe for daily use.
Our Guarantee
Every Emerson Creek Pottery product is proudly made in the United States and will always be non-toxic, lead-safe, and cadmium-safe.
Not sure what to get? We have Gift Cards.
| 5 star | 98% | |
| 4 star | 0% | |
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| 2 star | 0% | |
| 1 star | 2% |
Customer Images
Handcrafting functional art in the USA since 1977.
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I would give 0 stars if possible. The 2 cups I received were poor quality. There were drips all over one cup and the other had an uneven lip area where you would be drinking from. We contacted them and they said this is a ‘signature’ design from the artist and refused to replace. If this is a ‘signature’ design why don’t they have pictures on the website of cups with major imperfections?? I do NOT recommend buying anything from this company.
Hi William. We are sorry to hear you weren’t satisfied with your purchase from us. If you are unsatisfied with your order, we accept returns on a case-by-case basis and would be happy to discuss this with you. All questions regarding returns can be directed to retail@emersoncreekpottery.com. We do like to remind our customers that all of our products are handmade and will not have the uniformity of mass-produced pottery found in big box stores.