Shipping
We offer shipping to the United States and Canada, including free shipping on orders over $150. Local shoppers can request in-store pickup for online orders.
Returns
Returns accepted with prior factory approval only. NO returns will be accepted after ten days of receipt of shipment. If you need to make a return, please email us or call us at 1-540-297-7524 to receive your Return Authorization Number. Returns will be credited for pottery only, not freight.
Damaged Products
If your pottery arrives damaged, save breakage and packing materials and email us or call us at 1-540-297-7524. We will send out an immediate replacement to you.
Out of Stock
We usually ship in-stock items within three days of receipt of the order. If the item is out of stock, we will email you with the estimated date it will be ready to ship.
A Bit About Us
We’re makers at heart and create products that are both beautiful and functional. With a great love for the outdoors, we incorporate nature into our designs and protect the Earth through sustainable practices.
Clays and Glazes
All of our clays and glazes are custom formulas and mixed on-site using raw materials from North American ceramic suppliers. Everything is non-toxic and safe for daily use.
Our Guarantee
Every Emerson Creek Pottery product is proudly made in the United States and will always be non-toxic, lead-safe, and cadmium-safe.
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Handcrafting functional art in the USA since 1977.
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I liked this mug because at 12.50 it is an excellent value and it is a safe product to use. However, I am deducting two stars because I feel it is somehow not ergonomically designed well: it hurts my hand somewhat to pick up the mug (it is uncomfortable at the handle) and also there is the issue of the lip of the cup creating a constant drip of whatever I am drinking running down the side of the cup.
Hi Janis – we’re sorry to hear you’re less than thrilled with the Classic Mug and thank you for your detailed review. Keep in mind we make several mug shapes with different sized handles and mouth shapes!
Very hard to hold on to. Overall disappointed in the style of the artwork. I have many old pieces and I don’t like the new stuff as well.
Hi Rhonda. Thank you for your review. We’re sorry to hear you’re disappointed in your new pottery! We’ve changed our pottery over the years for a few reasons. The pitcher you have pictured on the right is earthenware, which is not as durable as our new stoneware pottery. We have switched to stoneware to ensure your products are more durable and last for years and years. The designs change over the years as our decorators come and go — Your feedback is very helpful to us as we think about new designs. Thank you!
Same criticism as the copper clay classic cup. Can’t recommend due to design defect of the lip, which causes drips.