Shipping
We offer shipping to the United States and Canada, including free shipping on orders over $150. Local shoppers can request in-store pickup for online orders.
Returns
Returns accepted with prior factory approval only. NO returns will be accepted after ten days of receipt of shipment. If you need to make a return, please email us or call us at 1-540-297-7524 to receive your Return Authorization Number. Returns will be credited for pottery only, not freight.
Damaged Products
If your pottery arrives damaged, save breakage and packing materials and email us or call us at 1-540-297-7524. We will send out an immediate replacement to you.
Out of Stock
We usually ship in-stock items within three days of receipt of the order. If the item is out of stock, we will email you with the estimated date it will be ready to ship.
Learn How We Make it!
Take a look behind the scenes to see how we craft our ceramics here.
A Bit About Us
We’re makers at heart and create products that are both beautiful and functional. With a great love for the outdoors, we incorporate nature into our designs and protect the Earth through sustainable practices. Learn more here.
Clays and Glazes
All of our clays and glazes are custom formulas and mixed on-site using raw materials from North American ceramic suppliers. Everything is non-toxic and safe for daily use.
Our Guarantee
Every Emerson Creek Pottery product is proudly made in the United States and will always be non-toxic, lead-safe, and cadmium-safe.
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Handcrafting functional art in the USA since 1977.
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Beautiful lamp. It arrived in a timely manor and in perfect condition. Would definitely purchase from Emerson Creek Pottery again.
We’re so happy that you’re happy with your new lamp, Barbara. Thanks for the great feedback!
We purchased two large lamps from you at least 25 years ago and broke one recently. So we thought we would replace them with a matching pair, purchased last month. We were quite disappointed that the new floral glaze doesn’t extend nearly as high on the lamp body as it used to. I suppose this is a cost cutting measure on your part, but the appearance isn’t as nice. Other than that, we like the lamps.
We’re sorry to hear that you were disappointed with the glaze on your new lamps, Jeffrey. While many of our designs stay the same, some of them evolve slightly over time – whether that’s due to customer suggestions, or the team at Emerson Creek Pottery seeing opportunity for improvement by making an alteration, or the change may be due our different decorators having their own personalized style. We do hope you like the lamps and enjoy them for years to come!
We absolutely love our new lamp. We had two Poppy lamps but one was accidentally broken. It’s wonderful to know that we can count on Emerson Creek to keep their products consistently beautiful. No one would ever know the replacement was bought a couple of years after the original one. Everything we have put from you folks has been beautiful and of the highest quality.
Karen – thanks for your kind review and for noticing our commitment to keeping our hand-painted designs the same year after year.