Shipping
We offer shipping to the United States and Canada, including free shipping on orders over $150. Local shoppers can request in-store pickup for online orders.
Returns
Returns accepted with prior factory approval only. NO returns will be accepted after ten days of receipt of shipment. If you need to make a return, please email us or call us at 1-540-297-7524 to receive your Return Authorization Number. Returns will be credited for pottery only, not freight.
Damaged Products
If your pottery arrives damaged, save breakage and packing materials and email us or call us at 1-540-297-7524. We will send out an immediate replacement to you.
Out of Stock
We usually ship in-stock items within three days of receipt of the order. If the item is out of stock, we will email you with the estimated date it will be ready to ship.
Learn How We Make it!
Take a look behind the scenes to see how we craft our ceramics here.
A Bit About Us
We’re makers at heart and create products that are both beautiful and functional. With a great love for the outdoors, we incorporate nature into our designs and protect the Earth through sustainable practices. Learn more here.
Clays and Glazes
All of our clays and glazes are custom formulas and mixed on-site using raw materials from North American ceramic suppliers. Everything is non-toxic and safe for daily use.
Our Guarantee
Every Emerson Creek Pottery product is proudly made in the United States and will always be non-toxic, lead-safe, and cadmium-safe.
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Handcrafting functional art in the USA since 1977.
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I found Emerson Creek because I wanted to replace older mugs and teacups that had uncertain lead and heavy metals content. I loved the size, shape, feel, quality, and the lavender design that I ordered! I would have given it a five star rating if the background color were a little whiter cream color because there’s a greenish gray cast to the beige that makes it look drab. It was packed very well!
Thank you for the review! We’re sorry to hear you background color didn’t meet your expectations. Sometimes, it’s hard to tell in photos. We appreciate your business!
I love the idea that I can put this in the microwave and not worry about lead or other chemicals getting into the beverage. It’s a beautiful mug as well!
Thanks for your review, Brenda! You’ll never find lead, cadmium, or other toxic materials in our pottery.
Beautiful, well made mug. I had wanted to order one of these since reading about possible impacts from microwaving pottery, and was happy to see the efforts this company goes to – to avoid this issue. I would have loved to order more, but cost is an issue.
Thank you for the review, Brenda! We appreciate your purchase. We understand cost can be an issue, and we work to keep prices below our competitors. We have a sale coming up for July 2-4 that will provide free shipping on orders under $150! Hope this helps makes our pottery more affordable 🙂