Dip Coolers

• Handmade stoneware pottery
• Freezer, oven, microwave, and dishwasher safe
• Hand-painted on matte and glossy glazes
• Food safe, non-toxic, and free of harmful chemicals
• Cadmium and lead safe
• Designed and manufactured in Bedford, Virginia
• All materials sourced from the USA and Canada

Shipping
We offer shipping to the United States and Canada, including free shipping on orders over $150. Local shoppers can request in-store pickup for online orders.
Returns
Returns accepted with prior factory approval only. NO returns will be accepted after ten days of receipt of shipment. If you need to make a return, please email us or call us at 1-540-297-7524 to receive your Return Authorization Number. Returns will be credited for pottery only, not freight.
Damaged Products
If your pottery arrives damaged, save breakage and packing materials and email us or call us at 1-540-297-7524. We will send out an immediate replacement to you.
Out of Stock
We usually ship in-stock items within three days of receipt of the order. If the item is out of stock, we will email you with the estimated date it will be ready to ship.

• Drastic temperature changes (from the refrigerator to the hot oven) may cause cracking. Room temperature to cool oven is best. Allow pottery to cool before placing in refrigerator or dishwasher.
• Do not broil or place on a stovetop burner. Do not store in freezer.
• Pottery can scratch furniture & cause water stains if placed directly on furniture surface. Use cork tabs or felt on the base of the pottery and/or a trivet or tablecloth to protect furniture.
• Do not leave pottery outdoors in winter – temperature fluctuations can crack pottery.
• Low quality cutlery can mark pottery; remove marks with a kitchen abrasive, like Bar Keeper’s Friend. High quality steel cutlery will not mark the pottery.
• Handcrafted pottery has slight variations in size, color & design, characteristics to be expected and treasured in handcrafted art.
• And yes, pottery will break if dropped!

A Bit About Us
We’re makers at heart and create products that are both beautiful and functional. With a great love for the outdoors, we incorporate nature into our designs and protect the Earth through sustainable practices.
Clays and Glazes
All of our clays and glazes are custom formulas and mixed on-site using raw materials from North American ceramic suppliers. Everything is non-toxic and safe for daily use.
Our Guarantee
Every Emerson Creek Pottery product is proudly made in the United States and will always be non-toxic, lead-safe, and cadmium-safe.