Shipping
We offer shipping to the United States and Canada, including free shipping on orders over $150. Local shoppers can request in-store pickup for online orders.
Returns
Returns accepted with prior factory approval only. NO returns will be accepted after ten days of receipt of shipment. If you need to make a return, please email us or call us at 1-540-297-7524 to receive your Return Authorization Number. Returns will be credited for pottery only, not freight.
Damaged Products
If your pottery arrives damaged, save breakage and packing materials and email us or call us at 1-540-297-7524. We will send out an immediate replacement to you.
Out of Stock
We usually ship in-stock items within three days of receipt of the order. If the item is out of stock, we will email you with the estimated date it will be ready to ship.
Learn How We Make it!
Take a look behind the scenes to see how we craft our ceramics here.
A Bit About Us
We’re makers at heart and create products that are both beautiful and functional. With a great love for the outdoors, we incorporate nature into our designs and protect the Earth through sustainable practices. Learn more here.
Clays and Glazes
All of our clays and glazes are custom formulas and mixed on-site using raw materials from North American ceramic suppliers. Everything is non-toxic and safe for daily use.
Our Guarantee
Every Emerson Creek Pottery product is proudly made in the United States and will always be non-toxic, lead-safe, and cadmium-safe.
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Handcrafting functional art in the USA since 1977.
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The bowls are wonderful! Fantastic quality and just what we expected. We wanted Heidi to have something special and you did not disappoint! thanks!
We are so glad you (and Heidi) are pleased with the Pet Bowl Set. Thank you for your purchase and we hope Heidi enjoys the bowl for years to come!
Love these bowls! They look so nice in our kitchen.
So glad you like the Large Classic Pet Bowl Set, Sophia!
I was expecting a professional set of unique dog bowls. Instead, I received two bowls; one had a run in it from the glazing. Every time I look at the bowl, the first thing I see is the run. I would have thought for the price I paid, there would have been better quality control. It also took weeks to get my shipment of two dog bowls. That’s ridiculous. With that being said, I will never order from this company again. I don’t have a picture to submit as I’m not at home at the time of this review.
Hi John. We want to thank you for your honest review. Because we take great pride in our work, we’d like to ask if you would please send photos of your Pet Bowls to us at care@emersoncreekpottery.com, so our team can review and try to rectify the issue. We’re also sorry to hear you were displeased with the time it took for your Pet Bowls to arrive. All of our pottery is hand painted or hand glazed by our team of artisans in Virginia. Personalized items take longer to complete due to customization. Thank you again, and we hope to hear from you again soon regarding the photos.